Everyone’s on WhatsApp, right? Whether you’re chatting with family, friends, or clients, it’s the go-to platform for quick and easy communication. But here’s the kicker- businesses are now catching on and using WhatsApp as a tool to not only chat but also to manage customer relationships.
Whatsapp based CRM is reforming how businesses engage with customers in India- the country where WhatsApp has over 53.8 million users (2024). This platform not only bridges the gap between companies and customers but also simplifies processes, making operations faster and more personal. What is WhatsApp CRM? Think of
Let’s assume you're a small business owner, struggling with managing customer queries day in and day out. You wish you could automate responses. But coding seems like a whole new world. Besides, why should you bother when you’ve other important things to attend to grow your
Let’s get practical. Keeping track of all your customer interactions can be tricky, especially when you're dealing with a ton of messages from different places. All businesses, big or small, face this problem. So if you’re facing this, you’re not alone. That’s where WhatsApp
Sandhya Devanathan, Meta vice-president in India, recently mentioned- “India is one of the top markets for WhatsApp globally, not just in terms of users but also in messaging”. With over 500 million users, India is indeed the largest market for WhatsApp globally. This means WhatsApp has a substantial number of
If you’ve ever found yourself juggling hundreds of customer messages, you know how exhausting it can be. That's where WhatsApp chatbot comes in. You might already know WhatsApp is now a trend setter in communication; but have you thought about taking it a step further with a
Businesses use WhatsApp chatbots to improve customer experience by offering a personal touch to customer interactions, increase engagement, and generate leads. All within the world’s most popular messaging app, which has around 500 million users in India. This popularity of WhatsApp makes it easy for businesses to connect with
Introduction Modern businesses must connect with their customers quickly and efficiently. That’s where a WhatsApp based CRM comes in. It’s not just about sending messages; it’s about creating real relationships with your clients. Using CRM for WhatsApp your business can give your customers an experience that feels
Once upon a time in 2009, WhatsApp started its journey as a simple messaging platform. Now, with over 2 billion users globally, and 535.8 million in India, WhatsApp has transformed itself from that simple messaging app into a platform where businesses are building relationships with their customers and selling
Technology has taken us to a stage when having an in-house developer to develop anything for the web is not a must. Those days are history now. With the abundance of no-code tools businesses can manage most of the web development needs such as websites, applications, and also no code
Businesses are always on the lookout to introduce innovative ways to engage with customers. The rise of automated messaging for smart customer service, powered by solutions like Wabo, is creating a windfall. India's chatbot market size is forecasted to see a growth rate (CAGR) of 21.10% during
Introduction In the digital age with customer expectations skyrocketing businesses use CRM, or Customer Relationship Management for better customer support, customer interaction management and other activities. But even that is not sufficient. Perhaps you are dreaming of instantly addressing your customer’s messages and queries, sending instant updates and even